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I paid but can't see my download: Payment confirmations can take a few minutes. Open your order page in the same browser you used to upload and it will update. If it's still waiting after 15 minutes, send us a request.
Can I change the design?: Yes, free and as often as you like, on your order page, before and after paying.
How long are my files kept?: Your CV, preview and PDF are deleted 7 days after you create your order.
Can I get a refund?: If something went wrong with your order, yes. See our refund policy.